I was completely angry about my experience, however the director made it right

After all of the setbacks that I had placing the order, I hoped that everything would be just fine with the delivery

I called to place an order at the marijuana dispensary near me, because the website was not toiling very well at all. It took over ten minutes to get someone on the iphone. I had to call many times before someone finally chose to pick up the call. When I finally got the director on the iphone, I told him about the serious setbacks with the website. He apologized and informed me that I was the first person to say anything. He assured me that he would contact the technical support team to have the issue fixed as soon as possible. He made the offer to take my order over the iphone and he gave me 10% off. I was definitely less frustrated with the calling issue after I got 10% off and the director was nice on the iphone. I ordered a couple of interesting items that I normally choose to pick up from the dispensary near me. Some of the items are products called cured resin sauce. The cured resin sauce is especially gooey and it can actually get all over the place if the products are turned upside down. This type of issue has happened in the past with the dispensary. I was honestly hoping that there were not going to be any problems with the products that I decided to order, however some of the live resin concentrates were all over in the bag. I contacted the director because I was steaming hot. After all of the setbacks that I had placing the order, I hoped that everything would be just fine with the delivery. Once again, the director was truly nice and helpful, which made me feel completely calm. He said he could replace anything in the order.

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